staff was extremely nice
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Rebeca
juin 2023
The apartment was very comfortable. It had 2 rooms and a nice sitting area. The location was great since we had a supermarket and pharmacy, as well as restaurants, close by.
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Yvonne
mars 2023
Great place to stay at in central Miami. Superb views and great pool. Studios are excellent for a week stay.
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Michel
juin 2023
the pool itself is awesome along with the TV at the end. The gym was immaculate with all the equipment i needed. the room was beautiful and new with nice new modern appliances. the front of house staff were more than amazing as well as the valet service people.
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Rachel
août 2023
We stayed at The Elser for almost 3 weeks in total. Due to different changes in plans and flight cancellations, we stayed in 4 different rooms and the experience was consistently great. There are lots of good things to say about this hotel: the location is perfect; the rooms are very, very comfortable, clean, with all the amenities you need; the hotel itself smells amazing, it's clean and beautiful; the personnel is very friendly and always willing to help: the folks at the car valet service, the receptionists, engineering, the room service ladies, everyone! A shoutout to José Hernández, valet manager, who was always attentive, friendly and occupied with us getting a luxury treatment from the moment we arrived to when we left the hotel. Excepcional, him and his team, even working under very demanding conditions of high heat, rain, and lots of guests coming and going all the time. As an example of the hotel's personnel focus on providing good guest service, we had this one request where we needed to get the Apple TV app installed in one of the TV's to be able to watch Messi's debut for the Inter Miami. The receptionists talked to engineering and in no time we had the engineers in our room helping us set up the app on the TV (outside of the Tivo ecosystem they have) and we were able to watch the match in the room. They even left us the TV remote so we could watch the match that was coming the week after as well :) They also helped us find a good solution for extra late-checkout and in general they were always there when we needed them. The pool is amazing, great for both adults and kids of all ages. The hotel provides towels so you don't need to think about that. The gym is beyond any hotel gym I've seen before, even in 5-star hotels, it also provides towels and water, beautiful well-equipped gym.
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Edvard
août 2023
The location of this hotel is amazing! Quick walk to the free metro mover/metro train, Miami Heat arena, bus stop for travel. Downtown is a few blocks away and shopping centre and great eats are across the road e.g. Hard Rock Hotel. Honestly the greatest and convenient location. Additionally, the views from the balcony of the room, and then also the pool deck and outdoor bar of the Miami skyline was spectacular. The bed was SO comfortable and the turn around TV in room was great. They also had full on kitchen and washer/dryer - which was great for the longer stay that we had. Close to the cruise port if you are cruising from Miami.
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Melissa
mars 2023
This was by far one of the best hotels we have stayed at. The rooms are spacious, modern and great for a family of 4. We loved the 2 floor gym which had state of the art equipment and someone always there ensuring that everything was clean and put in place. If your hot, then jump into their pool large pool that is fitted with a huge tv screen so you don’t miss out on a sport game. The location is ideal as you are just across the and steps away from many restaurants.
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Anonymous
août 2023
I had an amazing stay at this hotel! The decoration is stunning, and the environment is impeccably organized and clean. Moreover, all the staff members are extremely polite and helpful, making the experience even more enjoyable. We opted for a Studio on the 42nd floor, which not only offered a breathtaking view but also comfortably accommodated our entire family, consisting of 2 adults and 2 children. The gym is excellent, and the pool area is very well planned, providing moments of relaxation and fun. The hotel's location is perfect, situated in front of the Bayside and within short distance to the Science Museum. Additionally, the area is notably safe. I definitely recommend this hotel to anyone seeking comfort, convenience, and a memorable stay!
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Marielle
août 2023
Good location, a lot of space, nice views, and everything is new. A nice choice for that price!
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Dmytro
septembre 2023
The hotel was very clean & modern. We had a 2BDR with a beautiful ocean view. Pool area was very nice with an excellent view. Pool and bar staff was very friendly Bells services was able to set a shuttle to take us to cruise port, $8pp very convenient
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Ashley
septembre 2023