The Elser Hotel Miami

staff was extremely nice

Great place to stay at in central Miami. Superb views and great pool. Studios are excellent for a week stay.

We stayed at The Elser for almost 3 weeks in total. Due to different changes in plans and flight cancellations, we stayed in 4 different rooms and the experience was consistently great. There are lots of good things to say about this hotel: the location is perfect; the rooms are very, very comfortable, clean, with all the amenities you need; the hotel itself smells amazing, it's clean and beautiful; the personnel is very friendly and always willing to help: the folks at the car valet service, the receptionists, engineering, the room service ladies, everyone! A shoutout to José Hernández, valet manager, who was always attentive, friendly and occupied with us getting a luxury treatment from the moment we arrived to when we left the hotel. Excepcional, him and his team, even working under very demanding conditions of high heat, rain, and lots of guests coming and going all the time. As an example of the hotel's personnel focus on providing good guest service, we had this one request where we needed to get the Apple TV app installed in one of the TV's to be able to watch Messi's debut for the Inter Miami. The receptionists talked to engineering and in no time we had the engineers in our room helping us set up the app on the TV (outside of the Tivo ecosystem they have) and we were able to watch the match in the room. They even left us the TV remote so we could watch the match that was coming the week after as well :) They also helped us find a good solution for extra late-checkout and in general they were always there when we needed them. The pool is amazing, great for both adults and kids of all ages. The hotel provides towels so you don't need to think about that. The gym is beyond any hotel gym I've seen before, even in 5-star hotels, it also provides towels and water, beautiful well-equipped gym.

This was by far one of the best hotels we have stayed at. The rooms are spacious, modern and great for a family of 4. We loved the 2 floor gym which had state of the art equipment and someone always there ensuring that everything was clean and put in place. If your hot, then jump into their pool large pool that is fitted with a huge tv screen so you don’t miss out on a sport game. The location is ideal as you are just across the and steps away from many restaurants.

Good location, a lot of space, nice views, and everything is new. A nice choice for that price!